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Hotel Management - Overview

THE HOSPITALITY INDUSTRY'S CHALLENGE

Hospitality investments in the form of hotels, motels and resorts represent a unique combination of real estate and business investment. Many of the characteristics of retail service establishments are present along with the high capital investment that is common to real estate ownership. Unlike other retail service establishments, the inventory (guest rooms, lounge seats, etc.) has a short shelf life of as little as one hour. Unlike other forms of real estate, rental (lease) periods are daily, however, rental rates can be raised on short notice. Another factor, which is foreign to other forms of real estate, is the management and labor intensiveness of the hospitality industry.

THE HVS CLIENT

  • Investment groups who prefer not to be directly involved in the operation of their hotel investments
  • Lenders and special servicers in either the foreclosure process or disposition phase that need receivership and / or management services for transitional or distressed properties
  • Groups considering purchasing or developing a hotel, motel or resort who want assistance with the process and support coordinating the various disciplines necessary to complete the process
  • Law firms seeking the perspective of an owner/operator for litigation support for a wide range of issues associated with buying, owning, selling and operating hotels of various sizes and complexity
  • Owners and operators seeking operational or marketing consulting from a hotel operator with a diverse in-depth experience in hotel operations
  • Institutional owners who do not have an in-house hotel asset management staff to help develop strategic plans for achieving the investment goal and for coordinating the efforts of the existing management and others over the lifespan of the investment in order to maximize their interest

THE HVS SOLUTION

HVS/American Hospitality Management Company is privileged to have an efficient staff with years of combined experience in the hospitality industry who are competent and knowledgeable in providing services that will maximize cash flow and return on investment for any investor, for any type and size of property.

This same staff, in conjunction with other industry professionals from the HVS International Global Hospitality Consulting Network, where necessary, can bring the unique perspective of an owner/operator with extensive consulting experience to a variety of hotel development projects or consulting and litigation support engagements.

THE HVS TOOLS

For management contract clients we offer reasonable Base Management fees, a mutually agreeable Incentive Management fee, and term lengths and cancellation clauses focused on each of our client's needs. Here is a sample of some of our "tools":

  • Get to know the property, its staff and market
  • Cash flow maximization by driving revenues and vigorously controlling expenses
  • Business planning with detailed market plans, budgets and capital improvements when appropriate
  • Property visits to assist the management team in carrying out the business plan
  • Periodic reports to keep our corporate staff appraised of progress and areas needing attention
  • Volume purchasing agreements to maintain consistency and cost controls
  • Redecorating and refurbishing as needed to enhance market appeal and operating efficiencies
  • Web-based centralized accounting and accounts payable with ADP payroll systems
  • Human resource procedures that create a sense of belonging while motivating employee teams
  • For more details on Hotel, Motel & Resort Management click here.

For Asset Management and Operational Consulting clients we offer a range of fee structures tailored to each unique situation and focused on the client's goals from the assignment. Our "tools" include, but are not limited to:

  • Maximize the interest level of the Operator and productivity levels of the property's staff so as to increase cash flow.
  • Insure that the physical maintenance and the capital expenditures to improve the property are completed thereby maintaining or improving the physical condition of the hotel.
  • Assist the Owner in developing realistic goals for the property, communicating those to the Operator and subsequently encouraging their achievement by reviewing, in detail, the Operator's efforts towards achieving those goals.
  • For more details on Asset & Oversight Management click here.

To learn more about our "Strategies and Services To Maximize The Return On Your Hospitality Investment" please click here.