COVID-19 and the Chinese Hotel Sector

From the beginning of 2020, Covid-19 spread in China and escalated into a global pandemic, impacting the travel, hotel, and catering industries. HVS Shenzhen Office combined existing market information and our own survey results, as well as the historical data, to determine the impact and provide an outlook on the Chinese hotel industry.


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Caroline Zhang is the Senior Director of Marketing, Greater China and Head of Shenzhen Office. She holds a Bachelor of Hospitality Business and Minor in Hospitality Business Real Estate Investment Management from Michigan State University. Prior to joining HVS, Caroline gained hotel operation experience in IHG with a rotational position and then a focus on hotel accounting and financials at Kellogg Hotel and Conference Center. She joined HVS in 2016, providing a range of consulting and advisory services for the hospitality industry in the Greater China, and is responsible for marketing and branding in this region. For further information, please contact Caroline at [email protected]

About Chang Xu

Chang Xu graduated from Ecole hoteliere de Lausanne and is mainly responsible for market research of specific hotel and real estate markets, project feasibility studies, operator searches, and hotel valuations. She also actively participates in the research and writing of various industry research publications. Her experience at Marriott's Asia Pacific headquarters and the Ritz-Carlton Hong Kong involved hotel operations, data analysis, and pricing strategies. Chang has participated in many commercial real estate development projects in first- and second-tier cities across China. For further information, please contact [email protected]


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