HVS Offers Custom Survey Research for the Lodging and Tourism Industries

Surveys can add a rich layer of primary data to research about what development concepts will be most productive.

HVS offers customized consulting services in the design, administration, and analysis of surveys. Surveys can add a rich layer of primary data to research about what development concepts will be maximally productive. HVS helps our clients design customized survey instruments to answer their most pressing questions. We then administer these surveys on behalf of our clients or help clients set up a process to administer the surveys internally. Finally, HVS analyzes the survey results and presents our findings and recommendations with easy-to-interpret charts, tables, and graphics aimed at augmenting our clients’ knowledge about the industries, markets, customers, and competitors that matter most to them.

Recent HVS survey assignments include:

  1. Hotel Industry Survey – The Greater New Orleans Hotel & Lodging Association engaged HVS to survey every hotel in the city to determine the industry’s economic impact on the local New Orleans economy.
  2. Hotel Market Trends – HVS surveyed the general managers at every hotel in the City of Chicago to gauge their perceptions about the current economic recession and future performance budgets for 2009-2011.
  3. Convention Hotel Survey – The City of Arlington, Texas engaged HVS to survey existing and potential convention center customers about their hotel requirements, brand preferences, and peak-night room block needs.
  4. Casino Focus Group – A major Midwest gaming operator engaged HVS to survey customers about their preferences for additional casino amenities, such as the proposed development of: a hotel, a parking structure, conference space, and a live entertainment venue.
  5. Resort Customer Surveys – A resort owner/developer in California retained HVS to survey potential customers about their preferences for certain resort amenities and features.

Our clients include owners, developers, operators, industry associations, convention and visitor bureaus, and public agencies. Please contact Hans Detlefsen at (312) 587-9900 or hdetlefsen@hvs.com for more information.

HVS is a global consulting and services organization focused on the hotel, restaurant, shared ownership, gaming, and leisure industries. We are client driven and dedicated to providing the best advice and services in the industry. Please visit us at www.hvs.com to learn more about our company.

Hans Detlefsen, MPP
HVS Global Hospitality Services - Chicago
205 West Randolph, Suite 1650
Chicago, IL, 60606
Tel: +1 312 587-9900 ext. 15
Fax: +1 312 587-9908
Email: hdetlefsen@hvs.com
Profile: www.hvs.com/Personnel/Hans.Detlefsen.aspx