Sheetal Singh, Ph.D.

Experience

Sheetal Singh, Ph.D. is an award-winning researcher, author, corporate trainer and a leadership coach and advisor to CEOs, Cabinet Members and Heads of State. She is an alliance partner with HVS and is the founder of OTI Advisors - a growing organizational development advisory practice. Dr. Singh is an Associate Clinical Professor at Robert H. Smith School of Business, University of Maryland and has spent over a decade studying leadership and emotional labor in hospitality firms. Dr. Singh's background in studying individual behavior in organizations, combined with her work experience with some of the best brands in the hospitality industry, give her a unique insight into serving HVS clients with evidence based scientific and practical solutions to their development needs. She completed her Ph.D. in Organizational Behavior and Strategy from University of Maryland’s Robert H. Smith School of Business. She completed her undergraduate work in Commerce from Delhi University and in Hotel Administration from the Institute of Hotel Management, Delhi, India.  She also completed a Post-Graduate Diploma in Hotel Management from The Oberoi Centre of Learning and Development, Delhi, India. She has been invited to speak at Cornell University’s School of Hotel Administration and continues to serve as a mentor to the Leadership Development Program at their School of Hotel Administration.

Authored Publications

Refereed Journal Articles

• Baum, Robert J., Bird, Barbara, Singh, Sheetal. 2011. The Practical Intelligence of High Potential Entrepreneurs: Antecedents and Links to New Venture Growth. Personnel Psychology, 64(2), 397-425.
• He, Fang, Sirén, Charlotta, Singh, Sheetal, Solomon, George, Georg, Von Krogh. 2016. Offsetting the Diminishing Returns of Failure Experience: Role of Emotion Regulation. Entrepreneurship Theory & Practice.

Cases 

• Singh, Sheetal, Bailey, James R., Ramani, Ravi. 2016. Study Smart Tutors: A Case of Entrepreneurial Dilemmas and Opportunities to Break Through Unique Growth Barriers. Sage Business Cases.

• Singh, Sheetal. 2016. Role of Entrepreneurial Emotion in Influencing Business Strategy and Success. In Society, Business, and Strategies: Multi-disciplinary Approaches. Palgrave Macmillan, UK.

Honors Received

• 2016- Best Paper Award from Academy of Management, Entrepreneurship Division for paper titled, Singh Sheetal, Kang Jae, Hyeung, Ramani, Ravi, S. (2016) Impact of Emotional Labor Strategies on Investment Decision by Venture Capitalist.
• 2015- Best Summer paper award from George Washington University Doctoral Program for paper coauthored with doctoral student. Ramani, Ravi, S., Singh, Sheetal. Laugh About it, Shout About it: Suppressing Without Losing Through Humor and Venting.
• 2014- Outstanding Reviewer Award from Organizational Behavior Division of Academy of Management.
• 2009 - IDEA Award for Research Promise awarded by Entrepreneurship Division of Academy of Management. Singh, Sheetal, Baum, Robert J., Bird, Barbara. The Practical Intelligence of High Potential Entrepreneurs: Antecedents and Links to New Venture Growth.
• 2009 - Nominated for OB Doctoral Consortium at the Academy of Management, Chicago.
• 2008 - Best Conceptual Paper award for Entrepreneurship Division of Academy of Management, Anaheim, 2008. Singh, Sheetal, Baum, Robert J., Bird, Barbara. The Practical Intelligence of High Potential Entrepreneurs: Antecedents and Links to New Venture Growth.
• 2008 - Best Research Paper award from Dingman Centre of Entrepreneurship. Singh, Sheetal, Baum, Robert J., Bird, Barbara. The Practical Intelligence of High Potential Entrepreneurs: Antecedents and Links to New Venture Growth.
• 2005 – 2009, Robert H. Smith Dean’s Research Fellowship.
• 2001 - Rai Bahadur M.S. Oberoi Gold Medal for excellent all round performance through the two years at Oberoi Centre of Learning and development.

Education

2010- Doctor of Philosophy in Organizational Behavior and Strategy
Robert H. Smith school of business, UNIVERSITY OF MARYLAND,
College Park, MD                                                                                                                 

1999- Post-Graduate Program in Hotel Management
OBEROI CENTRE OF LEARNING AND DEVELOPMENT, New Delhi, India                     
 
1996- Undergraduate Program in Hotel Management and Catering Technology   
INSTITUTE OF HOTEL MANAGEMENT & CATERING TECHNOLOGY,
New Delhi, India                                                                                                                   
 
1996- Bachelors in Commerce
DELHI UNIVERSITY, New Delhi, India                                                                                

Press Coverage

How to Minimize the Cost of Emotional Labor, 2018

My Articles

Understanding the Resistance to Change Within the Hospitality Industry

What can change leaders do to overcome the resistance to change? Sheetal Singh, Ph.D. and Court Williams, CEO at HVS Executive Search address this question in their latest article in Hotel Business Review.

• April 3, 2019 By Sheetal Singh , Court Williams