A 7-Step Strategy to Manage Hotel Online Guest Reviews

April 15, 2013
By Miguel Rivera

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2 Comments

meigoMarch 25, 2014

pretty good article analysis
safdarFebruary 17, 2015

sss ss ss

Summary

Online hotel guest reviews significantly influence the booking decisions of future guests. Implementing the 7-step strategy suggested in this article can improve guest satisfaction and may increase future bookings.

2 Comments

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