Strictly implementing SOPs with 100% accuracy and training our associates to live by those SOPs is the need of the hour. ‘Safety’ should be built into our hospitality DNA as that alone can help us rebuild trust and customer confidence.
Hotel owners need to don the hat of institutional investors now more than ever as creating a well-thought and well-researched ‘development-growth-exit’ strategy for their projects will become critical in capitalizing the asset in the post-COVID world.
As value-driven domestic tourists become the ‘knight in shining armor’ for the Indian hospitality sector in the COVID era, the Midscale hotels segment, which accounted for approximately 43% of the total supply in the country in 2019, is expected to lead the revival of the sector. Read on to know more.
The pandemic is forcing the hospitality sector to rethink and make hotels more viable as developing hotel assets that drive higher ROI is the need of the hour. How can hotels achieve this? Read on to know more.
Professional Asset Managers are likely to gain significance in the COVID era as Hotel Owners & Investors realize their true value in helping improve hotel performances and yields in these extremely disruptive times. Read on to know more.
COVID-19 has affected the hospitality and tourism industries in a number of ways, and hotel food and beverage operations is one of the most affected areas. A decline in travel, low occupancy rates, and guests shifting to either cooking at home or preferring drive-thru, curbside, and delivery over eating out has led to hotel F&B rapidly evolving and adjusting their models. Hotels are marketing their eateries to locals, offering contactless food delivery, and enhancing gift card sales.
Africa Traveler and Hotel Guest Sentiment survey is by no means exhaustive, it does however prove there to be demand to start traveling again and to kick start the industry. The survey findings also show some changes are expected, we therefore urge all parties, government, airlines, hotel owners, operators and lenders to consider their businesses in light of these findings and to undertake further research to establish how we can all start the recovery process.